Explore our casino games, Live Casino and sportsbook, with account, payment and bonus conditions set out below. Choose where you want to start.
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Our welcome casino bonus
Claim your first-deposit offer
Our welcome casino bonus is 250% up to £10000 for new players only. You may claim it once, only on your first deposit, with a minimum deposit of £20. While making that deposit, choose our 250% Welcome Casino Bonus from the drop-down list. After you claim it and deposit, we credit the bonus automatically. Our casino bonuses can be awarded only to fully verified players.
Wagering and bet sizes
Our welcome bonus requires wagering x45 the total amount of your deposit plus bonus. Slots contribute 100%, Virtual Games 50%, Table Games 20% and Lucky Games 50%. The casino bonus cannot be wagered on our Live Casino games. Once activated, you must meet its wagering requirement within 30 days or the bonus and all generated winnings are forfeited.
With our welcome bonus active, the minimum bet is £0.50 per spin/bet and the maximum is £5 per spin/bet, or the currency equivalent. Bets below or above those bounds respectively do not count towards wagering, and any potential winnings are forfeited. The bonus cannot be used in conjunction with another bonus or promotion, and only one bonus may be active at a time. We calculate bets using real money before bonus money.
Unless an offer states otherwise, winnings from a deposit bonus of 200% and above are limited to x3 times the initial deposit amount. Winnings above that limit are forfeited. If you wish to withdraw before completing the welcome wagering requirement, you may cancel the bonus, but we deduct the bonus amount, generated winnings and any wagered amount from your overall balance.
Eligible play
For provider-specific or game-specific casino bonuses, only wagering on the selected providers or games counts. With our welcome bonus or any casino bonus active, wagering on excluded games such as Sweet Bonanza, Aviator and Book of Shadows does not count, and we may forfeit winnings and any wagered amount if you play them. Minimal risk bets do not qualify towards our wagering requirements. These include simultaneous red and black roulette bets or simultaneous player and banker baccarat bets. Players using such practices risk confiscation of bonuses and winnings.
Our promotions are intended for recreational players and fair participation. We treat building value with bonus money and cashing it out after losing the bonus, betting systems or even-money bets, two-tier high-variance then low-variance betting, and contradictory or repetitive bets as irregular play. The same applies to staking over 100% of a deposit in one bet or in identical or repeated bets on the same event or outcome while a deposit bonus is active, multiple accounts, collusion, repeated minimal-deposit promotional play, and deposits made purely for offers. Strategies that spend bonus funds before real funds, cancellation before wagering completion, and low-house-edge features or game combinations used to clear wagering with minimal loss also fall within this rule.
Building up a game's feature value with an active bonus and redeeming it as real cash after wagering ends is fraudulent play, and winnings will be confiscated. This includes activating a feature, leaving the game and returning for its payout after the bonus ends. Delaying game rounds or making new deposits while free-spin or bonus features remain available in a game is prohibited.
Participation and restrictions
Our bonuses are limited individually to one person, home address, telephone number, email address, payment account and computer, including shared public computers. For the welcome bonus, this limit also applies per account holder, IP address and household. We may refuse a bonus to any player or group. Each bonus must be wagered only on valid games in the product category in which it was originally offered.
Players from our Excluded Territories are not eligible for promotions, bonuses, free spins or free bets, and additional countries can also be excluded from some promotions. Our bonuses, free spins and free bets are not transferable, exchangeable or refundable. We accept no responsibility and may decline compensation or refunds for prizes blocked by technical, geographical or legal restrictions. We may cancel an accidental award or modify, cancel or terminate the welcome promotion without prior notice. A breach may result in forfeited winnings, depletion of deposits and winnings, and account closure.
Games and Live Casino
Slots and casino categories
Explore our 13000+ slots and Live Casino games from 100+ providers. Our categories include Slot Games, Casino Games, Lucky Games, Virtual Games and Live Casino. BGaming, Betsoft and Evoplay are among our listed providers.
Live play
Choose the Live Casino category when you want live games, or browse the other categories for a different type of play.
Your account and mobile access
Eligibility and registration
To use our service, you must be over 18 and above the legal gambling age applying to you. Gambling must be legal where you reside, and you must be legally able to enter contracts. You must not be excluded from gambling or have previously had an account closed by us for collusion, cheating, fraud, criminal activity, breach of terms or at your request under our responsible-gambling policy.
Register in your own correct name and with your own correct personal details. You may hold only one account and must not duplicate it through another person, family, household, postal or IP address, email, device, shared-device environment or account. We may close duplicate accounts.
Identity and address documents
Activate your account through the Welcome email and complete verification with a coloured copy or picture of an ID card, passport or driving licence showing your full name, birth date and expiry. Provide a real-time selfie holding the front and back of your chosen document under your chin. We also require a coloured copy, picture or screenshot of a utility bill or bank statement no older than 3 months, showing its issue date, your name and address, and the company logo. Upload the documents through My Account, Profile Details, ID Documents, or email them to Customer Support.
Your real-time selfie must be high resolution and well lit, without flash, makeup, sunglasses, hats or disguise. The document's information must be clearly visible. Upload your documents within 30 days of registration or before your first withdrawal. Otherwise, we close the account until they are provided. We may request further documents, check all transactions for money laundering and email your verification status within 24 hours of receiving your documents.
Funding evidence and mobile play
Our proof-of-funds requirements depend on how you deposited. For a card, provide a photograph showing the first 6 and the last 4 digits, cardholder name and expiry. For an e-wallet, provide an account screenshot with all account details visible. For a bank account, provide a statement or official bank document clearly showing the IBAN and account holder name.
Available on desktop and mobile, our games give you access on either type of device.
Deposits
Displayed limits and options
Our payment display shows GBP deposit and withdrawal limits of £20.00 - £5,000.00. We offer over 15 deposit options and more than 10 withdrawal methods. The displayed range does not replace the contractual withdrawal limits below.
Funding your account
Fund our service from an account or source you hold. If you use someone else's payment method, we may treat the deposit as invalid and its resulting winnings as void pending satisfactory checks. Your depositor mobile number must match your registered number. Otherwise, we may invalidate the deposit and return it to the sending number, deducting any M-Pesa gateway charges incurred.
Deposit with us only to bet or wager, and bet only with cleared funds. We may suspend or close an account funded without an intention to wager. Deposits and withdrawals without commensurate play may incur an administration charge. Deposited money earns no interest.
Provider commissions
A payment provider might add a commission fee to your deposit. You can request those amounts from our support team by email up to 48 hours after the deposit, including accrued commissions for multiple deposits only within that window.
Withdrawals
Request and payment destination
You may request a withdrawal when your payments have cleared without chargeback, reversal or cancellation, our identity and money-laundering checks are complete to our satisfaction, and applicable bonus and other withdrawal conditions are met. We carry out controls before processing each request. During security checks, which we may repeat for regulatory, security or business reasons, we may restrict withdrawals or access.
Where possible, we process valid withdrawals to the depositing payment account and only in the registered account holder's name. You must follow the withdrawal steps and have sufficient funds. We may select another withdrawal method, including a credit or debit card or bank account. For an approved payment, provide sufficient transfer information. Incurred charges or legally required deductions may reduce the amount returned.
Currency and contractual limits
Our contractual maximum is €25,000 per calendar month per account, or the currency equivalent, unless a specific promotion states otherwise. It is further limited to €5,000 per day or equivalent. Daily limits apply per withdrawal day and depend on payment method, verification, account history, risk assessment, provider restrictions and loyalty status. If you win more than €30,000, we may divide payment into monthly instalments until fully paid. Amounts above an applicable daily or monthly limit return to your account for later withdrawal within those limits.
Our terms use Euros as the base currency and applicable equivalents for payouts in other currencies. Account transactions are performed in EUR/USD. No interest is paid on funds regardless of balance or remittance delay.
Play-through and deductions
Before requesting withdrawal after depositing, you must bet 100% of the deposit on the sportsbook at minimum odds of 1.50 or wager the deposit at least 3 times. We may levy a processing fee of 10% on withdrawals of deposited funds not used for wagering. If we deem those transactions suspicious, we report them to the appropriate authority and you may lose the funds. A deposit not played through in full may also incur reasonable deposit and withdrawal costs. We may reduce the requested withdrawal if necessary, but that cost-recovery fee will not exceed 10% of the relevant deposit.
With only 1 deposit, your maximum cashout is 15x the initial deposit amount. We remove further winnings when you request withdrawal.
Account limits and investigations
If any account limit is active, including Time-Out, deposit or bet limits, we may limit withdrawals to 10%/month of the overall withdrawable amount for as long as that limit is active. Ordinary contractual withdrawal limits resume afterward. If unfair activity is suspected, the Sportsbook may void any bet and we may suspend withdrawal requests for up to 31 calendar days while the investigation continues.
Our sportsbook
Placing and limiting bets
Once accepted and confirmed by our sportsbook, a bet cannot be reversed or changed by you. We are not responsible for misplaced or duplicated stakes, and the Sportsbook will not review requests to alter stakes for those reasons.
We may limit bets by customer, event or market, refuse bets without giving a reason, or close or temporarily block individual accounts without prior notice. For an above-limit request, you may seek special approval. We may accept or reduce the stake or change the odds, and you may place the bet if you agree. Selection and combination limits are displayed in the product. Our minimum and maximum sports stakes are set by the bookmaker and may change without prior written notice. Sportsbook maximum-stake changes for events, markets, operators or individual users do not affect bets already accepted.
Odds and bet settings
Our sportsbook Odds Changes options may include Accept Any Odds Changes, the default setting that accepts increases or decreases before bet acceptance, Accept Higher Odds Changes, which accepts only increases, and Don't Accept Odds Changes, which rejects changed odds unless you reconfirm.
We may cancel repeated or duplicate sports bets on the same event or market so that only the first counts. The Sportsbook may void all or part of a bet or suspend settlement until a trial, including judicial proceedings, ends because of acceptance errors or rule deviations. These include obvious typographical or visual errors, odds discrepancies, unusually high or low odds, known outcomes, technical lag, inaccurate or switched odds, and other unfair practices.
Our sportsbook voids bets on markets with obvious odds errors or odds exceeding its market limits. Bets accepted after an event starts, other than clearly indicated live in-play bets, remain valid unless you gain a material or unfair advantage, in which case the Sportsbook may reasonably void them. Report a discovered software error immediately to us. For abuse, we may suspend an account and freeze funds, while the Sportsbook may cancel directly related accepted or resulted bets.
Accumulators and settlement
Our accumulators combine independent selections that must all win. Any losing selection loses the accumulator, and winnings equal the stake multiplied by the product of all included odds. If you accept an offered Cash Out, the bet settles on those offered terms. For a void bet, our sportsbook returns the original stake to your balance at technical odds of 1.00. A dead heat divides the stake by the number of tied competitors before odds are applied. In an accumulator, it proportionally reduces the stake or odds rather than voiding that selection, with cumulative reductions when multiple legs are affected.
If a started event is interrupted, postponed or suspended and unfinished within 48 hours of its official start, our sportsbook voids bets except those on completed and settled periods, sets, rounds or segments, outcomes already determined by the official score, and events whose official format normally extends beyond 30 hours. Sport-specific rules prevail where they provide otherwise.
Our settled markets become final after 72 hours from settlement. Within that period, the Sportsbook may correct settlements only for human error, system error or errors in the referenced results source. It accepts no settlement queries afterward.
Responsible gaming
Self-exclusion and Timeout
For self-exclusion or Timeout, email our gaming-account Customer Support with Account Closure clearly marked in the subject. This page’s contact mailbox is separate from gaming-account Customer Support. We only reply to emails marked that way for this action. Include your reason for closing, such as a gambling problem, because requests without a reason are not actioned urgently. Replies may take time because of email volume. Deposits made before closure are accepted and non-refundable.
Getting help
We may restrict access when someone shows signs of problem gambling. We encourage help from professional organisations specialising in addiction recovery and offer further guidance or assistance through our support team.
Who is behind Rizzio and who can play
Rights and jurisdiction
Rizzio and related rights belong to Green Champions Leader S.R.L., incorporated in Costa Rica with registration number 3-102-917157.
You are responsible for determining the law where you are and ensuring that opening an account or using our service is legal there. Access to our service or its presentation in a local language does not establish that access, deposits or receipt of winnings are legal, or constitute an invitation where gambling is prohibited.
Contact our support team
Contact channels
Our gaming-account Live Customer Support Service is available by live chat every day 24/7 and by email 24/7. For questions about this page, email [email protected]. This page’s mailbox is separate from gaming-account Customer Support. We support English, German, Spanish, Norwegian and Finnish.
Complaints
Contact our Customer Services about a complaint as soon as reasonably practicable. We escalate it to the relevant department as needed. If a dispute about our terms remains unresolved after escalation, you may request a manager or supervisor. We will endeavour to resolve it to the best of our ability and to your satisfaction under our terms.