Rizzio Casino Privacy Policy
Privacy and your information
At rizziocasinogb.com, our privacy page explains how personal information is handled in connection with Rizzio Casino accounts and services. The account-processing practices below are those of the casino operator. For questions concerning rizziocasinogb.com, contact our support at [email protected].
Information used for your account
The operator receives personal details through registration, identity checks and conversations with customer support. These may include your name, birth date, home address, telephone and email details, and identity documents. Further documents may be requested for verification or other account procedures.
| Activity | How the operator uses information |
|---|---|
| Registration and account administration | Identifying the account holder, handling billing and helping prevent access by minors. |
| Identity and address checks | Confirming supplied details, reducing fraud and supporting responsible gambling. |
| Casino services and support | Enabling account use and play, delivering requested services and responding to queries. |
| Operational checks | Assessing how the website works and meeting regulatory requirements. |
The operator can review account security at any time. Checks may cover registration details, service use and financial transactions for possible breaches of its rules or applicable law. They can involve credit reports or comparison with external databases. To continue using the casino, you must accept these checks. If you decline this processing, you must stop using the services and close your account.
Marketing choices and cookies
Rizzio needs your consent before sending promotional messages by email or text. You can change your preferences or withdraw that consent whenever you choose. Rizzio does not share your personal information with third parties for their marketing purposes.
Rizzio uses cookies for the gaming experience and to improve website performance. Rizzio bases performance-related processing on legitimate interests. You can object if you consider your privacy interests more important than its business reasons. See our cookie policy at rizziocasinogb.com for the related page.
When information may be shared
The casino may share information for the following reasons:
- Meeting a legal requirement or regulatory duty.
- Applying its privacy notice or enforcing other agreements.
- Delivering requested services with help from providers, including software suppliers.
- Addressing cheating or attempted fraud against the operator or other players, as determined by the operator, including manipulated games or payment fraud.
- Protecting people, property or rights.
- Acting with your permission.
Information used to research the prevention of addiction is anonymised.
Processing abroad and security
The operator may hold or process information wherever it, its affiliated businesses, suppliers or agents have facilities. By using the casino, you expressly agree to your information being transferred outside the country where you live.
When account data goes outside the European Economic Area or a jurisdiction recognised as providing adequate protection, Rizzio takes reasonable steps to maintain a comparable level of protection. These safeguards apply to account information handled by the casino.
Rizzio protects information supplied directly by customers through encryption in storage, password-based access and network firewalls. Rizzio also takes steps to promote suitable security practices among its suppliers and associated businesses. These casino safeguards cannot guarantee that a security breach will never occur.
Keeping and deleting information
The operator retains personal details while reasonably needed for business or legal purposes. It considers local legislation, contractual duties and customer requirements when setting retention periods. Once records are no longer needed, Rizzio securely deletes or destroys them. There is no single retention period covering all records.
Requests about your data
You can ask the operator to correct inaccurate details. Where a change cannot be made through your account, contact casino customer support.
For a copy of account data, the operator's procedure starts with an email request. It supplies an optional form to help identify what you need and requires valid identity evidence. Rizzio has one month to respond after receiving your identity evidence. If your request is unusually complex, Rizzio will explain why it needs extra time and may charge an administration fee.
You may request deletion where there is no overriding reason to keep processing the data. Deletion is conditional. Exceptions to deletion include:
- Freedom of expression and access to information.
- Legal duties, public-interest tasks or official authority.
- Public-interest archiving, scientific or historical research, or statistics where deletion would prevent or seriously impair that work.
- Establishing, pursuing or defending legal claims.
Closing an account therefore does not by itself mean that every record is immediately erased.
Privacy concerns and support
For rizziocasinogb.com, our support address is [email protected]. Requests concerning casino account records should be directed to the operator's customer support so that they reach the service holding those records.
If you think your privacy rights have been violated, or you wish to challenge a decision concerning those rights, you can raise a complaint with the Information and Data Protection Commissioner.
If you follow a link to another website, check its own privacy terms before submitting information. Information you give to independently run websites falls outside Rizzio's privacy protection.